Our company provides support and maintenance for all the projects developed by our specialists. The key strategies of our support activity are:
- feature enhancements and function fine-tuning of our software
- customization and configuration of our applications
- porting our tools to new versions and platforms
We guarantee quick response and professional assistance to your enhancement requests.
Our skilled and highly experienced staff is dedicated to work with you analyzing your requirements, discovering problems, and providing appropriate solutions.
We render two kinds of technical support:
- Free first line support (you can get it through e-mail, MSN, ICQ or other instant messenger tools). Feel free to contact us if you have any presale questions.
- second line support (is necessary in rare cases, it is rendered for additional fee)
Our highly motivated support staff is ready to guide you through any troubles you may encounter while using our software.
Relationship with our respected clients is the most valuable asset for our company and being aimed at the increasing of our customer return rate,
we value your comments, suggestions and feedback.